FAQ

1. What kind of handbags does BlakeneyExotics sell? BlakeneyExotics specializes in luxurious women's handbags featuring exotic leathers (or premium exotic-inspired textures) – including totes, shoulder bags, crossbody styles, satchels, clutches, and mini purses. Our designs emphasize timeless elegance, superior craftsmanship, and everyday versatility with a touch of exotic sophistication.

2. Where do you ship? We ship to all 50 states in the United States, including Alaska, Hawaii, and Puerto Rico (where available). Orders are processed and shipped within 1–2 business days.

3. What are your shipping options and times? We offer three simple options (delivery times are business days, excluding weekends & holidays):

  • Express Shipping (3–6 business days): $20
  • Free Standard Shipping (7–14 business days): $0 (on qualifying orders – threshold shown clearly at checkout)
  • Standard Shipping (7–14 business days): $10

You'll receive a tracking number via email as soon as your order ships.

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4. Do you offer free shipping? Yes! Free Standard Shipping (7–14 business days) is available on qualifying orders (the minimum amount, if any, will display transparently at checkout).

5. What is your return policy? We want you to love your new bag. Enjoy 30-day hassle-free returns – items must be unused, in original condition with tags, dust bag, and packaging. Most returns include a prepaid label. If damaged or not as described, we cover return shipping and process refunds or exchanges promptly.

6. How do I track my order? Check the tracking link in your shipping confirmation email, or log into your BlakeneyExotics account for real-time updates.

7. How do I care for exotic leather bags? Our bags are crafted to last with proper care. Use a soft, dry cloth for regular dusting; condition leather occasionally with a suitable exotic leather conditioner (avoid direct water exposure). Store in the provided dust bag away from sunlight and humidity. Detailed care instructions are included with each purchase.

8. How can I contact support? We're here to assist! Email: support@blakeneyexotics.net Live chat: Bottom right on the website We typically respond within 12–24 hours (Monday–Friday).